Our Methodology
Each watch that enters our workshop follows a deliberate process designed to identify issues accurately, address them appropriately, and verify results thoroughly. This methodology has developed over 18 years of working with mechanical movements.
We begin with careful examination under magnification, noting worn components, unusual wear patterns, and potential issues beyond the initial concern. This assessment informs our recommendations — sometimes a watch needs only cleaning and lubrication, other times more extensive work becomes necessary.
During repair, movements are disassembled systematically, components cleaned in appropriate solutions, worn parts replaced with correct specifications, and reassembly performed with proper lubrication at each friction point. Timing and regulation follow, adjusted across multiple positions over several days.
Documentation accompanies every stage — what we found, what we did, what parts were replaced, and how the watch performs after service. This record serves both as accountability and as useful history for future maintenance.
Mainspring Replacement
Removal and replacement of worn, broken, or fatigued mainsprings — the component responsible for storing and releasing energy in mechanical watches. Symptoms include inconsistent power reserve, unexpected stops, or harsh winding feedback.
Process Steps
Barrel disassembly and old spring extraction
Barrel cleaning and inspection for damage
New spring selection — correct dimensions and alloy
Installation, reassembly, multi-day power testing
Museum-Grade Conservation
Specialist conservation approach for historically significant or particularly delicate timepieces where standard repair techniques would be too invasive. Every decision guided by minimal intervention principles — cleaning without altering, stabilising without replacing.
Process Steps
Comprehensive condition documentation with photography
Assessment of intervention necessity and scope
Minimal cleaning, stabilisation without patina removal
Final documentation and preservation recommendations
Crown & Pusher Replacement
Sourcing and fitting of replacement crowns, pushers, or corrector buttons for watches where originals have been lost, damaged, or worn beyond comfortable use. Replacement parts selected to match original dimensions, thread pitch, and visual style.
Process Steps
Measurement of original dimensions and thread specifications
Parts sourcing — aftermarket or new-old-stock options
Installation and stem engagement verification
Smooth transition testing and seal integrity check
Service Comparison
Understanding which solution fits your timepiece needs
| Feature | Mainspring Replacement | Museum Conservation | Crown & Pusher |
|---|---|---|---|
| Scope | Barrel and mainspring only | Full movement evaluation | External components |
| Typical Duration | 5-7 working days | Flexible, project-based | 3-5 days |
| Documentation | Standard service record | Extensive photo documentation | Parts specification record |
| Suited For | Functional power issues | Historical/sentimental pieces | Daily wear restoration |
| Testing | Multi-day power reserve | Minimal functional testing | Smooth operation check |
| Price | MYR 420 | MYR 3,800 | MYR 350 |
Uncertain which service your timepiece needs? We assess each watch individually and provide honest recommendations.
Request AssessmentStandards Across All Services
Professional protocols that apply to every timepiece we work on
Privacy & Security
Your timepiece stored securely during service. Client information kept confidential. No data sharing with third parties.
Quality Verification
Post-service testing across multiple days. Timing accuracy checked in multiple positions. Function verification before return.
Clear Documentation
Written records of findings, work performed, parts replaced. Service history maintained for future reference.
Transparent Communication
Assessment explanations before work begins. Progress updates available upon request. No pressure to proceed with repairs.
Proper Equipment
Precision tools maintained and calibrated. Timing machines for accuracy testing. Parts inventory and sourcing capability.
Respectful Handling
Each timepiece treated with care regardless of value or age. Original character preserved where possible. Minimal intervention approach.
Ready to Discuss Your Timepiece?
Whether you need routine servicing or specialized conservation, we assess each watch individually and provide honest recommendations
Request Service Consultation